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LegalEffective: October 2026

Terms & Conditions

In plain words

  • Use our website lawfully and respectfully. You must be 18, or have a parent or guardian’s consent.
  • Donations are final unless the law says otherwise. Monthly gifts continue until you cancel them.
  • Paid programs are month to month. Cancel anytime, and your access ends when you cancel.
  • Coaching and mentorship are for learning. They are not therapy, medical, legal, tax, or financial advice, and no outcomes are guaranteed.
  • We may use text messages if you opt in. Text STOP any time.
  • If you or someone you know is in crisis, call or text 988.

This summary is here to help. The full text below is what applies. Questions? Email [email protected] or read our Privacy Policy.

On this page
  1. 1. Introduction
  2. 2. Use of the website
  3. 3. Intellectual property
  4. 4. Donations and payments
  5. 5. Memberships and programs
  6. 6. Disclaimers and limitation of liability
  7. 7. Third-party links
  8. 8. Termination
  9. 9. SMS & mobile communications terms
  10. 10. Governing law and dispute resolution
  11. 11. Changes to these terms
  12. 12. Contact us

1. Introduction

Welcome to the Phoenix Project Foundation USA website (“Website”). By accessing or using our Website, you agree to follow these Terms & Conditions. If you do not agree to these Terms, do not use this Website. Please also read our Privacy Policy.

2. Use of the website

You must be at least 18 years old, or have the equivalent lawful age in your jurisdiction and parental or guardian consent if you are under 18, to use this Website.

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or violate any applicable laws.

Unauthorized use of this Website may result in legal action and termination of access.

3. Intellectual property

All content on this Website, including text, logos, images, graphics, videos, and other materials (“Content”), is owned by or licensed to Phoenix Project Foundation USA / The Phoenix Project unless otherwise indicated.

You may not reproduce, distribute, publicly display, publish, create derivative works from, or otherwise exploit the Content without our prior written permission.

4. Donations and payments

Donations made through our Website are final and non-refundable unless required by applicable law. We use third-party payment processors, such as PayPal, and do not store your full payment card or banking details on our servers.

Monthly gifts. If you choose to give monthly, your gift continues until you cancel it. You can cancel any time in your PayPal account or by emailing us at [email protected].

By making a donation, you represent that you are authorized to use the payment method you provide. Phoenix Project Foundation USA is a registered 501(c)(3) nonprofit. EIN: 33-3471805. All donations are tax-deductible to the extent permitted by law.

5. Memberships and programs

Paid programs

Some of our programs, such as The Crucible and Small Business Support, are paid, month-to-month memberships. Prices and what is included are shown when you sign up. You can cancel at any time, and your access ends when you cancel. While you stay subscribed, a founding-member rate stays locked where one applies.

A membership pays for services. It is not a charitable donation, so we cannot promise a tax deduction. Please ask your tax advisor. Donations to PPF are different, and are tax-deductible to the extent permitted by law.

Coaching, mentorship, and education

Our coaching, mentorship, tutoring, and educational content are for learning. They are not therapy, counseling, medical, legal, tax, or financial advice, and no outcomes are guaranteed. Results depend on your effort.

If you or someone you know is in crisis, call or text 988. It’s free and open 24/7. Press 2 for Spanish.

Community conduct

Our community is for helping each other rise. Be kind. No harassment, hate, threats, or spam. We may remove content or members that break these rules.

6. Disclaimers and limitation of liability

The Website is provided “as-is” and “as available” without warranties of any kind, either express or implied. Phoenix Project Foundation USA disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

To the fullest extent permitted by law, we are not liable for any damages (including direct, indirect, incidental, consequential, special, or punitive damages) arising out of or related to your use of or inability to use the Website, even if we have been advised of the possibility of such damages.

7. Third-party links

Our Website may contain links to third-party websites or resources. These links are provided for your convenience only. We do not review or control such third-party sites and are not responsible for their content, privacy practices, or terms.

Your use of any third-party site is at your own risk.

8. Termination

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website (or any portion of it) at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. SMS & mobile communications terms

SMS & mobile communications

Program name

Phoenix Project Foundation USA SMS Text Alerts Program (“Program”).

What the Program covers

By opting in, you agree to receive SMS/text messages from us relating to our services, including:

  • General updates and announcements regarding Phoenix Project Foundation USA
  • Event reminders, volunteer mobilization alerts, and supporter communications
  • Promotional offers or fundraising appeals (only if you consent)
  • Customer support communications (if applicable)

Opt-in & consent

You must explicitly opt in (for example, by checking a box or entering your mobile number and selecting “I agree” on the Website). You confirm that you are the mobile account owner or authorized to consent.

Opt-out / canceling service

You can cancel SMS service at any time by texting STOP to (833) 766-1896. After you text STOP, you will receive a confirmation message and will no longer receive further messages from us.

Re-enroll / joining again

To rejoin the Program, simply sign up via our Website, provide the required information, and opt in again. Once you successfully opt in, you will begin receiving messages again.

Help / support

If you have questions or issues, text HELP to (833) 766-1896 or contact us at [email protected].

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Message frequency will vary based on program activity.

Compliance & data sharing

This SMS service complies with CTIA, carrier regulations, and applicable laws. We follow industry standards, including maintaining opt-in and consent records.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Message frequency & description

Message frequency will vary based on program activity (for example, event alerts, campaign launches, fundraising drives). There is no guaranteed minimum or maximum frequency. Messages may include: service updates, event reminders, volunteer notices, fundraising solicitations (if you opted in), supporter communications, and customer support messages.

See also our SMS terms in our Privacy Policy.

10. Governing law and dispute resolution

These Terms and your use of the Website are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States of America, without regard to its conflict-of-law provisions.

You agree that any dispute arising under or relating to these Terms or the Website will be subject to the exclusive jurisdiction of the state or federal courts located in Virginia.

11. Changes to these terms

We may revise these Terms of Use at any time by updating this page. The “Effective date” at the top will reflect when changes are made. By continuing to use the Website after changes are posted, you accept and agree to the updated Terms.

12. Contact us

For questions about these Terms, please contact us:

Phoenix Project Foundation USA (doing business as The Phoenix Project)
1021 Eden Way N, Suite 118 PMB 209, Chesapeake, VA 23320, United States
Email: [email protected]
Phone: (833) 766-1896
Website: phoenixprojectfoundation.com

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Free and low-cost training, mentorship, and a community for people who weren’t handed a head start.

1021 Eden Way N, Suite 118 PMB 209, Chesapeake, VA 23320

+1 833-766-1896support@mail.phoenixprojectfoundation.com
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The Phoenix Project Foundation USA, Inc. Copyright 2026. All Rights Reserved.

We are a registered 501(c)(3) nonprofit. Contributions are tax-deductible to the extent permitted by law.

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